The price is all inclusive of gas, electricity, water, all taxes, cleaning fees, linen, towels, tea and coffee upon arrival and provision of a baby cot and/or high chair. Separate charges apply for taxi services and late check-in / check-out.
Check-in starts from 15.00 and check-out is until 24.00.
Guests can check in earlier than 15.00 if the apartment was vacant the previous night or the previous guest is leaving early. We always try to have the apartments ready for you as quickly as possible.
Guests who arrive after 21.00 are considered late arrivals, and are charged an extra CZK 350 (EUR 15). Special conditions may apply. Please contact us for more information.
Unfortunately, we are not able to provide breakfast. However, all our apartments have fully-equipped kitchens, and you’ll find many cafés and restaurants near the apartments. Many of these establishments serve breakfast. We can also help you to order the breakfast for you before your arrival.
Since most of our apartments are located in historic buildings, very few of them have fitted with lifts (please ask us or you can find it in each apartment description). If this could cause problems, we can find a ground floor or first floor apartment for you.
Yes, all our apartments are located in the city centre.
We will do our best to meet your needs but we reserve the right to refuse a request for bringing your pet. Please note, that you will be charged a fee if your pet causes any damage to the apartment or the building in which it is located. Also we require a deposit to cover any incidential charges.
Studio apartments: sleep 2-3 persons
1-bedroom apartments: sleep 2-4 persons
2-bedroom apartments: sleep 4-6 persons
3-bedroom apartments: sleep 6-12 persons
We offer an excellent transport service to and from the airport. It costs 600 CZK (approx. 25 EUR) for up to four people or 750 CZK for up to eight people. Please refer to the “TRANSPORT TO AND FROM THE AIRPORT” section.
You’ll find a detailed map of Prague in your apartment. We also recommend that you read our blog article Getting arround Prague and our other blog post, which have comprehensive information about public transport in the city.
Our friendly staff speak English, German, Spanish, Portuguese, French, German, Slovak and Czech.
It’s easy – just complete the reservation form on our website. You can also reserve your apartment by e-mail, fax or telephone. You can guarantee the price of the accommodation by credit card and pay upon arrival, in cash or by credit/debit card or by PayPal. You can do so for your entire stay, or you can pay for one night and pay after you arrive for the remaining nights.
Under the credit card guarantee system, we do not charge your credit card at all, but we will require your credit card details (name, number, expiry and CVC code – the last 3 printed digits of the number printed on the back of your credit card). The card will only be used for securing your reservation, and you will pay after your arrival.
You can pay in advance by credit card, by PayPal or you can make a bank transfer. Or, you can just guarantee the accommodation by credit card and pay at arrival in cash or by card.
As soon as we receive your payment or your credit card details, we will make a final reservation and send you a confirmation voucher. This voucher is proof of the reservation and payment, and must be presented upon checking in . It includes your name, date of arrival and departure, name of the apartment, and the services to be provided. It also features our address and contact number.
In case of Paypal payment you can pay in EUR only, payment in cash at arrival you may pay in EUR and CZK
Yes, you can pay online by card or by PayPal, or, if it is more convenient for you, we can send you the PayPal money request via e-mail.
Your details are safe. If you use the booking form on our website, you will fill in a SSL (Secure Sockets Layer) form, ensuring that communication between you and our website will be encoded and the information will be available to no one apart from us.
As most of our clients are tourists, they usually do not request an invoice. But if your require one, we will be happy to send it to you. Please ask for it in advance.
It’s no problem to arrange a late check-in. Please bear in mind that we treat it as an additional service, which costs CZK 350 (approx. EUR 15).
It should be paid directly to the driver upon arrival, in cash (CZK or EUR).
Please note that any cancellations must be made in writing. The cancellation conditions depend on the owner of the apartment you have booked, but usually if you cancel the reservation two weeks or more in advance, the cancellation is free. If you cancel within less than two weeks, the cancellation fee is the price of the first night, or the whole amount if you cancel upon arrival.
Yes. We would be happy to offer you significant discounts in such cases; just send us your request and we will send you details of our best deals.
Yes, we are ready to offer you 2% discount for a reservation made well in advance (3 months or earlier before your stay). This offer applies to our Facebook fans. You can also find out more in our Special offers.
We are happy to offer you our transfer service. If you book it, our driver will wait for you at the arrival hall with a paper board in his hands with your name on it. Also we reccommend you to read our blog post How To Get From Airport To Your Prague Apartment.
In such cases, please call or send us a text message and we will help you. Our emergency telephone (mobile) number is (+420) 606 153 773.
If you are coming to Prague by car you may want to look for parking places. We strongly recommend that you park your vehicle in one of the secure parking places as listed below, especially for those staying in the city centre. We also reccommend you to read our blog post Parking In Prague.
|Prague 1||Parking Rudolfinum
Alsovo nabrezi 12
|+420 222 328 687||600,-CZK/day|
|Prague 1||MilleniuM Plaza
V Celnici 10
|+420 221 033 324
+420 221 033 080
2.300,- CZK/ 4
2.800,- CZK/ 5
3.400,- CZK/ 2
Garage and parking complex Wilsonova
|+420 224 226 383||1 day: 840,- CZK/day
3 + days: 400,-CZK/day
|Prague 1||Hotel InterContinental Prague
Namesti Curieovych 43/5
|+420 296 631 111||950,- CZK/day|
|Prague 1||National Theatre
|+420 224 901 443||960,- CZK/day|
|Prague 1||Slovan Garages
|+420 224 210 957||1 day: 1.200,- CZK/day
2-3 days: 1.000,- CZK/day
4 + : 800,- CZK/day
|Prague 1||Karlovo náměstí 15||+420 725 395 877||550,- CZK/day|
We offer door-to-door transport in comfortable, air-conditioned vehicles (Škoda Superb, Mercedes E or VW Multivan) to and from the airport. This service costs CZK 600 (EUR 25) for up to 4 persons, or CZK 750 (EUR 30) for 5-8 persons.
Our driver will pick you up in the arrival hall at the airport. He will be holding a sign with your name on it.
Our driver will pick you up in front of the apartment building.
You can pay in cash in EUR and CZK.
The transfer should be paid directly to the driver at arrival, in cash (CZK or EUR).